Strategic Account Executive - Veterinary Decision Support
Meet Instinct 👋
Instinct Science is an animal health software company that helps the world’s leading veterinary practices deliver exceptional patient care, improve staff efficiency, and minimize team stress and burnout. Our easy-to-use EMR platform acts as the nerve center for veterinarians, veterinary nurses, and support staff alike, fostering seamless collaboration across teams. With our January 2024 acquisition of VetMedux, a company providing trusted education (Clinician’s Brief) and clinical decision support (Standards of Care™, Plumb's) for veterinarians, Instinct has strengthened our commitment to delivering the mission-critical tools veterinary practices need to care for their patients at the highest level and with the best outcomes.
We’re fueled by compassion! Our team, our customers, and their patients and animal owners matter immensely to us. We put the Customer First; Act with Grace, Not Teeth; Do the Right Things for the Right Reasons; and know that Excellence is in our DNA.
If these values speak to you, you might be a good fit for our Strategic Account Executive - Veterinary Decision Support job.
A Sneak Peek of Your Role 🔭
This job, and the team at Instinct, is remote.
Imagine being the driving force behind transforming veterinary practices nationwide. As a Strategic Account Executive at Instinct Science, you'll focus on our Veterinary Decision Support products. You will be the architect of strategic partnerships, working with key decision-makers in large veterinary groups and corporate practices, leveraging your veterinary background to provide key insights. You'll dive deep into understanding their unique needs and challenges, crafting tailored solutions that elevate their operations and patient care. This isn't just a sales role; it's a consultative journey, where you'll build lasting relationships and become a trusted advisor in the veterinary industry. If you’re passionate about animal health and thrive in a dynamic, high-impact environment, this is your opportunity to make a real difference.What You’ll Do 🐱💻
- Drive adoption of Instinct’s Decision Support products: Your work will focus on the Plumb’s and Standards of Care product lines
- Create and implement comprehensive account plans for strategic veterinary clients, focusing on maximizing revenue and fostering long-term partnerships.
- Proactively identify and qualify new business opportunities within large veterinary groups and corporate practices.
- Conduct thorough needs assessments to understand the specific challenges and goals of each client.
- Effectively present and demonstrate our products and services, highlighting their value proposition and addressing client concerns.
- Negotiate and close complex deals, ensuring mutually beneficial agreements that drive client satisfaction and revenue growth.
- Build and maintain strong, long-lasting relationships with key stakeholders, serving as a trusted advisor and partner.
- Collaborate with internal teams, including marketing, product development, and customer support, to ensure seamless client experiences.
- Provide accurate and timely sales forecasts and reports to management, tracking progress against targets.
- Stay up-to-date on industry trends, competitive landscape, and regulatory changes within the veterinary field.
- Travel to client locations, and industry conferences as needed.
Who You Are 🐱💻
- Must Haves:
- You must be a licensed Veterinarian (DVM) with clinical experience
- You must have working knowledge of the Plumb’s and Standard’s products.
- Ability to travel to client sites and conferences as needed
- A strong understanding of the veterinary landscape, including the dynamics of large group practices and corporate veterinary organizations.
- Ability to cultivate and nurture relationships with key stakeholders, from practice owners and administrators to medical directors.
- A consultative mindset and knack for solving problems that address client needs
- Exceptional verbal and written communication skills
- Self-motivation and strong organizational skills
- Nice-to-Haves:
- Prior Sales experience
How Instinct will Care about YOU 🌞
- We offer a supportive and caring work environment.
- We are transparent, open, honest, and empathic, both internally and externally.
- We pay our team well.
- We offer medical, dental and vision benefits and 401K with match.
- We give our team owner-like flexibility over work and time-off, including time to innovate and Flow State Fridays.
- We offer a generous stipend that can be used for almost anything to allow you to bring your best self to work.
- We offer a rewarding employee stock plan so that you share in our success.
- We provide all-expense-paid time throughout the year together, including at our annual retreat.
Total Compensation range for this role is $100,000 - $200,000 and will be a mix of base salary and variable compensation earned.
Instinct is an equal opportunity employer committed to equality and providing a pleasant work environment free from harassment or discrimination in any form. All employees will be treated equally without regard to race, color, religion, sex, sexual orientation, gender identity, family or parental status, national origin, ancestry, veteran, or disability status.
If you require accommodations throughout any part of the pre-employment process, please contact our People team at [email protected]