Strategic Account Executive - Pharmacy Solutions

Remote
Full Time
Sales
Experienced

Meet Instinct 👋

Instinct Science is an animal health software company that helps the world’s leading veterinary practices deliver exceptional patient care, improve staff efficiency, and minimize team stress and burnout. Our easy-to-use EMR platform acts as the nerve center for veterinarians, veterinary nurses, and support staff alike, fostering seamless collaboration across teams. With our January 2024 acquisition of VetMedux, a company providing trusted education (Clinician’s Brief) and clinical decision support (Standards of Care™, Plumb's) for veterinarians, Instinct has strengthened our commitment to delivering the mission-critical tools veterinary practices need to care for their patients at the highest level and with the best outcomes.

We’re fueled by compassion! Our team, our customers, and their patients and animal owners matter immensely to us. We put the Customer First; Act with Grace, Not Teeth; Do the Right Things for the Right Reasons; and know that Excellence is in our DNA.

If these values speak to you, you might be a good fit for our Strategic Account Executive - Pharmacy Solutions (Pharmacy Decision Support)

A Sneak Peek of Your Role 🔭 

This job, and the team at Instinct, is remote.

In this role, you will be the architect of transformative partnerships within the pharmacy industry. As a Strategic Account Executive for our Pharmacy Solutions (Pharmacy Decision Support), your focus will be on building lasting relationships with key leaders in pharmacy groups and health systems. You'll act as a strategic consultant, using your industry insight to understand their operational and clinical goals. Your role is to align our powerful veterinary drug monographs with their specific needs, crafting solutions that foster significant improvements in patient care and business performance. This is a unique opportunity for a driven sales professional to become an indispensable partner to our clients and a key player in making this vital resource more widely available to pharmacy teams. 

What You’ll Do 🐱‍💻

  • Drive adoption of Instinct’s Decision Support products: Your work will focus on Plumb’s Veterinary Drugs, specifically within the pharmacy customer base
  • Create and implement comprehensive account plans for strategic pharmacy clients, focusing on maximizing revenue and fostering long-term partnerships.
  • Proactively identify and qualify new business opportunities within pharmacy groups and health systems of all sizes..
  • Conduct thorough needs assessments to understand the specific challenges and goals of each client.
  • Effectively present and demonstrate our products and services, highlighting their value proposition and addressing client concerns.
  • Negotiate and close complex deals, ensuring mutually beneficial agreements that drive client satisfaction and revenue growth.
  • Build and maintain strong, long-lasting relationships with key stakeholders, serving as a trusted advisor and partner.
  • Collaborate with internal teams, including marketing, product development, and customer support, to ensure a successful sales motion into the pharmacy industry.
  • Provide accurate and timely sales forecasts and reports to management, tracking progress against targets.
  • Stay up-to-date on industry trends, competitive landscape, and relevant regulatory changes within the pharmacy and veterinary industries.
  • Travel to client locations, and industry conferences as needed.

Who You Are 🐱‍💻

  • Must Haves:
    • You must have working knowledge of Plumb’s Veterinary Drugs
    • Ability to travel to client sites and conferences as needed (estimated 1-2 times per quarter)
    • A strong understanding of the pharmacy landscape, including the dynamics of online veterinary pharmacies, individual retail pharmacies, and large pharmacy groups
    • Ability to cultivate and nurture relationships with key stakeholders, including pharmacy procurement and leadership teams.
    • A consultative mindset and knack for solving problems that address customer needs
    • Exceptional verbal and written communication skills
    • Self-motivation and strong organizational skills
  • Nice-to-Haves:
    • Prior sales experience 
    • Licensed veterinarian or pharmacist
    • Board-certified veterinary pharmacist or 5+ years of veterinary experience

How Instinct will Care about YOU 🌞

  • We offer a supportive and caring work environment.
  • We are transparent, open, honest, and empathic, both internally and externally.
  • We pay our team well. 
  • We offer medical, dental and vision benefits and 401K with match.
  • We give our team owner-like flexibility over work and time-off, including time to innovate and Flow State Fridays.
  • We offer a generous stipend that can be used for almost anything to allow you to bring your best self to work.
  • We offer a rewarding employee stock plan so that you share in our success.
  • We provide all-expense-paid time throughout the year together, including at our annual retreat.

Total Compensation range for this role is $150,000 - $200,000. Compensation will be a mix of base salary and variable commissions earned.

Instinct is an equal opportunity employer committed to equality and providing a pleasant work environment free from harassment or discrimination in any form. All employees will be treated equally without regard to race, color, religion, sex, sexual orientation, gender identity, family or parental status, national origin, ancestry, veteran, or disability status.

If you require accommodations throughout any part of the pre-employment process, please contact our People team at [email protected]

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